When the day driver forgets to log off from Transportation crude and the night driver launches Transportation using the Transportation button on geotab, he/she will receive the mismatch error. 


Step-by-step guide

  1. When the night driver logs into geotab and then presses Transportation button on 3/14, the user will be prompted that there is a Username Mismatch.  
  2. The night driver will have the ability to “Submit Shift and Logout” for the previous driver and Transportation will automatically log the new driver in and populate their truck, odometer and trailer information from geotab.  
  3. Night driver will press Next and begin doing their loads within Transportation
    .